When our son Jack left school aged 19, we felt it was the right time for him to move on from family life into supported living.
Due to his learning disabilities and unstable epilepsy, Jack has high care needs, so this was a huge and very important decision for all the family.
The team at Affinity have been professional, caring and extremely friendly from the start. With them being based locally, the staff’s knowledge of the area has been very useful.
Ahead of his move, Stephen, Dom and the whole team spent valuable time with our family getting to know us, and familiarising themselves with Jack’s usual routine, likes and dislikes. The team also helped Jack paint his bedroom and spent time with him at his new house until he felt comfortable in his new surroundings.
Dom and the team are brilliant at being Jack’s advocate, making sure his voice is heard and supporting him in making decisions about his life.
Having gone through the most significant change he is likely to experience in his life, it’s been made so much easier and smoother due to all staff members’ experience and professionalism, as they’ve supported not only Jack but his whole family too.
As Jack has significant health problems as well as learning disabilities, it was imperative for us to have the right people around him when he moved into supported living, and by choosing Affinity it has given us peace of mind that Jack is safe, happy and enjoying his new independent life.
Clare and Ged, Jack’s parents
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